Hi,
I bought a T-Mobile pre-paid phone/SIM whilst I visited the U.S.
I was told that since I paid the amount required the phone would be unlocked.
The customer care representative charged me some additional $17 the last time I spoke with him, and he assured me the mobile will be unlocked.
I am now not in the U.S any more.
I went to the T-Mobile application and it kept asking me to log in or sign up, I tried signing up and towards the end it would ask me for my verification pin.
I keep getting "We are unable to verify your PIN/Passcode at this time. Please try again later." I have waited for around 8 hours (approximately). I still get the same message.
Can you please help me!
Below is the screenshot, it is the same if I try through the app or through the browser on the phone.
Best answer by tmo_mike_c
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