I have an LG dual screen V60 ThinQ that I’ve had for only about 4 months. I am using the default text messaging app that is on the phone and on the home screen.
Over the past 3-4 days, every time I receive a MMS text picture or MMS group text, no matter how small it is (i.e. 1k), my phone doesn’t alert me and when I see that I have unread texts, it asks “Receive file?” I hit receive button within text and it keeps spinning. Then all of my texts are blocked from being sent, even SMS texts. I have to shut the phone and restart. I also take it off of Wifi (not Wifi calling as I always have that off) before restarting. This shutdown and shutting off the Wifi seems to work as I then hit receive and the picture/group text opens.
I have noticed that it seems to happen when I also have been receiving some sort of update with a yellow icon. It’s some sort of Hub? I googled it and it is a Sprint update.
Is this Sprint Hub update the reason for my inability to open MMS messages? I called the local T-mobile store and nobody seems to know what is causing this. I’m somewhat tech savvy and have not made any changes to my phone setting since I bought it 4 months ago.
I have already checked my mobile network and it is 5G On.