Question

Unable to pay the bill, website shows blank error


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Hello,

I use prepaid T-mobile service. About a month ago when I tried to pay online for the service, I went through all the steps till the end and even my credit card got charged but then error happened and I was shown some error without text like on the picture. As a result the account was not refilled, money that were charged were automatically returned to my credit card. This problem still persists, please help, I need to refill my account.

 


4 replies

Did you find out how to fix this? I have the exact same issue. Thanks.

See also here:

 

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Did you find out how to fix this? I have the exact same issue. Thanks.

No, I wasn’t able to fix it. Instead I now use walmart.com for refill, they sell T-mobile virtual refill cards.

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T-Mobile is CHEAP - to even allow this error/issue to exists for MONTHS - should be resolved within 24 hours or less - starting to really hate this company and its piss poor logic

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