Question

Unable to validate T-Mobile Rebate Card

  • 26 January 2023
  • 6 replies
  • 1858 views

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Received Email from T-Mobile to activate a rebate:

https://login.northlane.com/payment/firsttimeuser.do

After putting in my phone number and the security code, I am getting:

T-Mobile Rebate Card

Please make a selection below to receive your payment

We were not able to validate the information provided. Please try again OR if you feel you’ve reached this message in error, please contact Customer Service.

Tried a few times with the same error.

 

 

 

 


6 replies

Userlevel 7
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Are you sure the e-mail came from T-Mobile?  Was there some sort of recent promotion or deal you signed up for recently that had a rebate?  If not, it’s probably a scam.

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I was able to activate the Rebate Card if I login to my TMO Promotion Page and click on Redeem from there. Close case.

 

I just want to add to this.  If you are trying to get the rebate for the home internet, when it is verifying your phone number, make sure you use the phone number that is attached to the home internet, not your cell phone number.  I hope that makes sense. 

I just received the mail From Tmobile with rebate activation too and I have to same login problem.

I did entered the internet numbers.

I was able to activate the Rebate Card if I login to my TMO Promotion Page and click on Redeem from there. Close case.

 

May I ask? Was yours a physical card or a virtual card?

FYI the promotion page is kind of hidden. 

You can get there from here: 
https://promotions.t-mobile.com/

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