Unauthorized Refill on Account

  • 1 August 2020
  • 3 replies


$15 was added in cash to my account likely by my stalker. There is now an extra 2gb of data on the account. Can you remove the extra data from the account?

3 replies

Userlevel 7
Badge +13

Tmobile doesn’t refund prepaid services according to their Terms and Conditions.


Userlevel 5
Badge +13

Just because it is there, doesn't mean you have to use it.  Prepaid funds are non-refundable. 

Userlevel 4
Badge +6

This is a user forum and we cannot access your account. Please contact Tmobile by phone or message them on Twitter or Facebook.