Question

unknowingly charged

  • 16 November 2020
  • 0 replies
  • 63 views

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Hi all! 
 

So I recently contacted an agent to help me understand my bill/what my new total was going to be because my mom got on her own plan. I found out I was being charged unknowingly for a watch for the past 3 years! I don’t have a watch and I never looked into getting one. Now I look at my bill every cycle and the details etc. and it never showed that I had a watch. Now backstory out of the way, my question is can I get refunded for that? The agent credited $15 to my account and not to sound like a Karen but $15 every month for the past 3 years for something I never had is a lot of money wasted. 


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