Unlock Eligibility

  • 13 March 2021
  • 2 replies


I just received a text  message (supposedly from T-Mobile) saying that my device has reached unlock eligibility.  What does that mean and is it  really from T-Mobile  or is it some sort of scam. I have an Android LG phone.

2 replies

Userlevel 7
Badge +15

Is it from shortcode: 456?  If so, then unless spoofed, it is a safe bet it is from T-Mobile.  If your device is ready to be unlocked, then you can try the T-Mobile Unlock app that is pre-installed on your device.  Select permanent unlock and continue.  Some devices have the unlock integrated into the settings menu. 


Yes, it’s from 456. Thank you very much Syaoran for the quick response.  I’ll look into it more now.