Question

Unlock my phone galaxy s10

  • 27 October 2021
  • 4 replies
  • 38 views

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Hi.

My name is Khanh Nguyen. My phone galaxy S10 is eligible to be unlocked. I unlocked it five days ago by going to setting on my phone but on my T-Mobile account still locked. I don’t understand and how to dissolve this issue.


4 replies

Userlevel 6
Badge +11

did you try using the TMO app to unlock it?

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I didn't use TMO app. I opened setting on my phone galaxy s10/connections/more connections setting/network unlock/permanent unlock and then restart. My phone unlocked. But on my account still locked.

Userlevel 7
Badge +13

It may take some time for the unlock to show on your account.

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I hope so. Thank you. 

 

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