I have the Nexus 5X so I've been using the prepaid $30 plan. I've never went over the data as it was sufficient for me at the time. However, this past month I haven't had reliable WiFi where I'm located so I've become dependent on T-mobile 4G LTE at the moment.
After going over my allotted 5 GB, I called customer service to upgrade my account to $75 Unlimited everything right away. However, after the upgrade my connection is way slower than the ~20 Mbps I was getting on my previous plan and the Hotspot has been throttled all the way down to 500 Kbps from ~15 Mbps.
My Data totals reset after upgraded so why am I being throttled? What is the point of paying $75 Unlimited everything when I being throttled off the bat?
Best answer by magenta2454781
After snooping around, I've figured it out and will be switching to AT&T. They don't throttle hotspot use until 10GB, which is more than enough for me in their unlimited plan. I should've researched a bit more before upgrading my account with T-Mobile.