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voice mail keeps saying invalid

  • 14 March 2019
  • 2 replies
  • 8368 views

my voice mail keeps saying invalid.  started happening since coming over to T-Mobile.  It does not do so on other phones I have with T-Mobile.  I have an I-phone.  Apple says this is a carrier problem.

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Best answer by snn555 14 March 2019, 18:12

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Userlevel 6

You may need to get with apple to reset your voicemail because Apple handles voicemail. You could try speaking with T-Mobile and having your line refreshed or reset. You might also need to go back through your iPhone voicemail setup.

Userlevel 4

Hey, @ron1caldwell​!

I agree with @snn555 that your voicemail profile may need to be reset on our end. To have your voicemail profile reset give us a call at 611 or work with T-Force over Facebook/Twitter.

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