Warranty replacement question

  • 28 February 2016
  • 3 replies

So I got a replacement device after my Iphone 5s stopped booting. I'm supposed to send the old device back but it has pictures on it that I'd like to get recovered at some point. is there a way to not send it back and not get charged? I've paid off the device and it doesnt work. but I know there's some data recovery services that can get pictures of of even devices that dont work

3 replies

Userlevel 7
Badge +12

No you will be charged for it.

Did you check your icloud? If you set it up you should have your photos there.

Only some of them are in Icloud. Does anybody by chance know how much the non return fee is?

Userlevel 7
Badge +12

$300 I believe could be higher.