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You might not want to do that. I just used this link to add funds to my t-mobile prepaid account. Money is gone. I put 50 dollars, payment was processed and I do see a pending transaction in my credit card statement, but my t-mobile account balance was not updated and I did not receive a usual SMS confirmation. What can I say, great job t-mobie.

What do you want to bet that T-Mobile's IT is outsourced just like its call centers?  I hope it's not IBM because then this problem will never get solved.

I was struggling with the same issue for the last couple of weeks.  Finally, during a long call with a technician, we found a possible lead.  For some reason the T-mobile system does not accept anymore more than one account per email.  The solution I found was going to my account profile and unlink each of my prepaid accounts and reenrolling them again using different email addresses.  After that each one of them works like a charm. 

Hope it helps!

omg, i had to reply that you are truly a magnificent human being!

thanks the unlinking and re-enrolling worked for me too.

I appreciate you responding, but it has been almost 2 months, that is sad!

its funny that they have no clue, yet ask a million questions trying to understand and still fail to do so, really sad

Going to try this, hope it helps.

As of 1/10/2019 this issue has NOT been fixed.  Wasted over an hour with incompetent customer service based in the Philippines without a resolution.

Ironically, T-Mobile's new ad marketing campaign touts faster and more reliable technical support. But the fine print says it only applies to "post-paid" accounts. It's obvious that TMobile is aware of the problem but chooses to ignore it, hoping that subscribers will migrate to a post-paid plan.