What happened to website help chat?

  • 17 January 2022
  • 1 reply


I disabled some services yet my account says my bill has gone up. Neither iPhone nor iPad mobile apps are working (tried multiple things) so I can only get into the website where there is no chat help option and I spend my whole work break waiting on hold for mobile & no longer have time to talk.  Tried twitter & nobody is responding. I’m so aggravated I’m ready to look for another carrier who can be reached by more than one method. 

1 reply

Userlevel 6
Badge +12

you can


1-call in

2-when chat isnt available its due to them being back logged to much so the option is removed until they get cleared up…

3-contact them through Facebook

4-contact them through Twitter..

5-go into a store...