What does it mean by.... "You will need to return before the selected installment date and choose a payment method"?
I got that after I cancelled my payment arrangement.
I plan on making a new on online, will that affect anything negatively?
Best answer by tmo_marissa
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Hi,
- Marissa
This is, of course, not at all correct.
If you want to add a line, feature, etc... and have an arrangement set up, you will not be allowed to. However, if you call T-mobile they will be more than happy to unlock a phone you purchased through them and paid off over a year ago, for instance, if you bring your bill current and satisfy the arrangement early.
So they CAN, and WILL change your arrangement if it benefits them.
TMobile promised me a $250.00 sign on bonus when I transferred from AT&T to TMOBILE but they never sent me the credit card for me to payoff the device I purchased from AT&T TMOBILE said it was because they couldn't locate the representative who signed me up with TMobile. I thought that an agreement was supposed to be a agreement. T Mobile gave me many excuses and reasons none of which honored the agreement we made last April 2021
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