Question

What happens when you submit claim?

  • 15 April 2021
  • 1 reply
  • 16 views

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So I have warranty and submitted a claim. My deductible was $99 and I sent my phone in and got a replacement.  But my question is, is the replacement now my new phone to keep or does my original phone get repaired and we gotta do a switcheroo again? lol never done this before..


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Userlevel 7
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So I have warranty and submitted a claim. My deductible was $99 and I sent my phone in and got a replacement.  But my question is, is the replacement now my new phone to keep or does my original phone get repaired and we gotta do a switcheroo again? lol never done this before..

The replacement is now your device.  The device you sent in for repair will eventually be repaired, if possible, and potentially used as a replacement for someone else.  

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