I had to go to Lebanon for a work conference and had my phone on in the airport when I was leaving. Today, I was shocked to see an $8,465 charge for data! I got no warning, and didn’t even get a warning that the data rates in Lebanon were insanely high. Spoke with customer service, and they said that I should have checked the data rates before I went there.
- That’s fine, but charging a customer over 8k for not checking a rate is criminal
- This all happened without any warning whatsoever
Has anyone been in this situation? Not sure what I can do other than to take this to court. I still cant believe someone in the company thinks that it is ok to drop a charge like this on a customer.
