I recently signed up for paperless billing. I am the primary name on this account. My current bill is a lot higher than the previous ones, and I am interested in taking a look at the actual bill to review the itemized details. When I logged onto the website and the App, I was able to see the total bill but I received a prompt telling me that I need authorization in order to review the detailed bill. I’m not sure how to get this authorization, and why I can’t just view the detailed bill.
Login to the community
Social LoginLogin with T-mobile ID
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.