Question

Wrong State Taxes

  • 12 January 2022
  • 2 replies
  • 24 views

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I am a Sprint customer who has been forced to change to T-Mobile, which has so far been a major hassle. 

I want to know why I am paying California taxes although I live in Colorado? I’d ask this question on the Sprint Community but the link takes me here. 

 


2 replies

Userlevel 6
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That’s really odd. The only I can thing of is to check your detailed bill and see if your address is showing the correctly. I’d have Care update it on our internal systems on our side if it’s not. If everything looks good, they may be able to escalate a Help Desk ticket for you, but that’s the only other option I can think of to have this looked at further.

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I looked at the PDF of my latest bill which is where I saw the California taxes listed. The address matches my current address in Boulder, CO. I originally signed up for Sprint when I lived in San Jose, CA but moved in 2012. 

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