wrong trade in values printed in return labels

  • 15 November 2020
  • 0 replies


Just traded in 4 iPhones for iPhone 12 in store. During the process found out that trade in value is not same as I was promised and what was online. E.g iPhone 8 on return label shows only trade in value of 100 while it was supposed to be 829.99. Same is case for other 3 trade in. Store person assures every thing is correct and I will get right credit in monthly bills. He said receipts shows regular trade in only and don’t worry about it. I feel that I don’t have the record of right trade in value. 
thinking of returning if T-Mobile don’t provide the assurance that this won’t be a problem.

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