You are not authorized to access this account.

Yes

I see. I know you said that you hadn't had any luck with 611, have you reached out to T-Force? It really does sound like the account needs to be worked on from the back end and may simply need to be reactivated on their side.

Hey there, were you able to get T-Force to help get you into your account?

This happened to me as well. Even though I was the account owner, they let the authorized user go in there and block my lines from access to the account without calling me and asking if it was ok. He was able to do this because he had family control access which he got because he signed up for the Netflix, It took almost 3 months to figure out. This may be your problem as well. Needless to say , that person no longer has access to my account. You may just check this. It’s so simple, but it took almost 3 mo to figure out and that’s cause I called almost everyday and made suggestions. I would spend at least one hour on the phone with them each time. Have them check this. I hope this helps you guys out.

Did you have any luck?

I'll keep my fingers crossed that they are able to figure out what's going on. Please let us know how it goes!

Still no luck. ridiculous.

Hey there.

I'm glad you got a hold of T-Force. Please let us know if this gets resolved sooner than the 72 hours. Thanks.

Hmm. Are you still waiting to get this resolve? Please let us know.

Good afternoon, This is my first time accessink my on line account. My name is Joseph Bellow. The only other person that should have access is one of my Managers Rick Turnner , There is NO other granted permissions to anyone. So whom ever these previous messages are form it’s not us . Thank you.

The online account works. Mobile app always shows an error message.

They did not know. I let them know. And I think they are trying to solve

APP issue.