All right here goes. This is the 2nd problem with Tmobile and my Nexus 6 (bought from Amazon). The first was that I was never able to get wifi calling working (and have since given up on that).The second issue is much more concerning. I moved to a town with a huge 4g footprint. Welp, I'm only getting EDGE service. Multiple calls to tech support have not been much help. They had me re-do my APN settings and reset my network. It worked for a while until I left the area and got service from another tower. When I came back home it wouldn't connect to that one damn tower, so the fix was a temporary band aid and now I'm on EDGE (or awful Edge as my son calls it). The second call to tech support and the lady said I needed a booster for my house. I explained that I would like to pass on it since it's not going to do any good and of course she sent it anyway. Please tell me how a booster inside my house is going to magically give me a 4g signal. So basically all I've gotten from tech support is that if I had bought my Nexus 6 through Tmobile then I wouldn't be having this problem. So, uh, my question is why the heck should I stay with Tmobile (with unlimited data) when all I get is EDGE service?!?!?
Best answer by mattymatt13
Problem has been resolved. Model XT1100 was exchanged for XT1103. Now I have wifi calling and strong LTE coverage. Lesson learned.