Question

Apps Crash

  • 18 February 2021
  • 2 replies
  • 34 views

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So when I open any app, i attempt to scroll phone goes back to the home screen.  So frustrating especially since i just got the new S21 and only had it a couple weeks. Anyone else having this issue??


2 replies

Userlevel 7
Badge +13

Is your device up to date?  If it is.  Have you tried factory resetting the device?  If it still happens after a factory reset, then having t he device swapped out for another might be worth considering.  You could also try using ODIN or Download Mode to reflash the full and complete firmware to see if that solves the issue.  

Userlevel 4
Badge +6

the ol lady just ran into this right after her Sammy updated. does not have a S21 though..actually now im not sure which update she just received from V..but i’ll be messing with it later today after work to figure out why and if its affecting ALL apps or just certain ones..if its certain ones then the update might have made them no longer compatible until they are also updated to match up with the current OS update.

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