I have an LG Stylo 2 Plus. I recently had to get a new SIM card because my other one was causing problems. My phone works fine now (send/receive calls & texts, connect to wifi, connect to data), but when I am out and about and have data on, I can't use any of my apps. I get a notification that data connection is allowed. The 4G LTE symbol is at the top of the phone. But if I try to open/refresh Facebook, my Yahoo Mail app, or any games on my phone, nothing loads or refreshes. I can use them all fine on wifi, but data is a no-go. Has anyone else had this problem after getting a new SIM card? Is there some way to fix this? I've reached out to T-Mobile support via Facebook and someone was trying to help me, but nothing was working. I'm at my wit's end trying to figure this all out. What can I do?
Best answer by pixiestyx12
I finally, FINALLY, got my data working today. The rep from Facebook did get back to me, and he said someone decided to finally look at the actual issue and take the billion tickets that were submitted and escalated into account. Now I have data, and they credited me for the hassle of spending the last almost 2 weeks dealing with this. I'm just happy everything is working now.