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Bad ImeI help! What to do?

  • 9 August 2017
  • 6 replies
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Bought an LG G6 phone that's locked to T-Mobile and when I tried to get it fully hooked up to the network there was no activation card in the box so wen I contacted T-Mobile they said it had a bad IMEI but I cant return it now to get money back but the seller said this "Phone is good, how t-mobile can says like this?! Just pop they're sim card and it's going to work",what do they mean pop the sim card and it should work? Any help would be really great!

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Best answer by gramps28 9 August 2017, 02:41

If you paid with paypal and are still within the time frame you can file a claim and get reimbursed.

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6 replies

Userlevel 6
Badge +13

Where did you buy the phone?

If it wasn't through Tmobile the phone may have been reported lost,stolen or wasn't paid off.

IMEI Status Check | See if Your Phone Works on T-Mobile 4G Network

Ebay,i  think I'm just screwed really.

Userlevel 6
Badge +13

If you paid with paypal and are still within the time frame you can file a claim and get reimbursed.

Userlevel 6
Badge +13

Here's a link.

PayPal Purchase Protection for Buyers – PayPal US

I paid with paypal but its past the 30 day return time frame for ebay retrns.

I think they still help you

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