Okay, so 3 days ago I purchased Unlocked Samsung Galaxy Note 8 (Originally it's from T-Mobile) from a private seller near my town and everything is still new the charger and earphones are still sealed, and the seller said it's already paid off and not blacklisted or whatnot so I checked the IMEI in Swappa and IMEIPro and it confirmed that the phone is not blacklisted and clean. So I've been using the device for couple days now with my T-Mobile Simcard and so far it's working properly, I can make calls and send text messages. Earlier, I talked to one of the agents of T-Mobile Customer Support and the agent confirmed that there is, in fact, an unpaid bill that he must pay and if he chose not to pay the unpaid bill, the T-Mobile will blacklist the phone. I tried to talk to the seller and it seems like he is ignoring my messages on purpose, and now my question is if I can pay the unpaid bill of the phone so that T-Mobile will not blacklist the phone that I purchased, also if it's possible to trade-in if the phone is blacklisted if I'm planning to buy a new one from T-Mobile. And is it possible to remove the blacklist the phone if the owner decided to pay his remaining bills after months or years of not paying? I'd really appreciate your reply guys, thank you!
Best answer by snn555
Unfortunately you cannot pay off the other person's Bill and you cannot trade it in if it is unpaid and or blacklisted. You'll need to get your money back and file a claim with whichever service you used to buy that phone. Online IMEI Checkers are normally not correct. Anytime you buy a used phone or one that is not new that you purchased or came from the store you should contact that carrier to check its number.