I was looking online at usage on my account and saw in my messaging section that yesterday evening within a 24 minute period I had 8 incoming messages from Direct to Consumer Shortcode 2 2300. My phone never received them...they just showed up on my messaging history as incoming on my account. Does anyone know what this is from, how it initiated, and how to stop it?
Best answer by tforce_vanessa_s
I apologize this information showed on the bill, this code is actually an internal T-Mobile short code used for your service. These are not billable messages and do not count against your service in any way; normally these details wouldn't show on the bill and we've taken steps to ensure the messages do not show on future statements. Please let us know if you have any other questions! 😊