Dual sim

  • 17 June 2024
  • 2 replies


I have added another line on my device using my e sim, but now I can’t figure out how to actually use it or set up the voicemail. It is not a digits line. 


Best answer by syaoran 17 June 2024, 10:04

View original

2 replies

Userlevel 7
Badge +14

I believe you need to go into your network settings and change the sim you want to use.

I believe @syaoran is more versed in this.

Userlevel 7
Badge +15

As Gramps mentioned, you have to change the active SIM.  The active or primary SIM/eSIM is the one your device is currently using to make and receive calls.  With Samsung devices, you can actually set certain contacts to always be dialed by a specific SIM regardless of which one is set to the primary.  For Voicemail access, you are always going to have to switch the SIM you want to access the voicemail on to the active/primary SIM.  On some devices, there is a setting to force the dialer to always ask what SIM you want to use when making a call.  If your device supports it, you might want to set it to, always ask.