fingerprint sensor

  • 24 November 2021
  • 1 reply


I have Kaspersky internet security on my phone. I have it set to unlock certain apps with my fingerprint. I just installed a new update yesterday on my Galaxy S21 phone. Since then the app lock will not work. I can use my fingerprint to unlock my phone, but when I try to unlock apps it don't work. It will show the fingerprint icon above the numbers, but when I press it, it processes the numbers as if the fingerprint sensor isn't there when it is. Why am I unable to use it after the update? 

1 reply

Userlevel 7
Badge +14

Potentially Samsung doesn't want apps to have access to the fingerprint scanner and your biometric data.