Forced Updates, Why?


I want to know why we are being forced to update our phones every month. I am tired of having to update it and then go without my phone because I cant recieve phones for 5 days because of the updates. I have disabled "Auto Download Over Wifi" and I have even gone through the developers setting and turned off "Auto Update System". I dont think that we need to constantly have a monthly security update on the Note 9 or to be forced to update it.


14 replies

Userlevel 6
Badge +13

Most around here complain about a lack of updates, even though the updates don't come from T-Mobile.  All updates come from the OEM and are pushed usually as soon as they are ready.

2CSGB for the Note 9 on the T-Mobile firmware, which contains the August 2019 security update, is what some have been whining for since the first day of August.  Updates are not mandatory but are recommended to install.

These updates do infact come from tmobile and are forced installs. I went one month of trying to avoid the update by turning the phone off when it tells me that it will be updated in one minute. I never clicked to install the update. Eventually it will force itself to do so. I have already checked all other carriers software's updates the an archive of samsung and t-mobile phones are the only one that gets an update every single month. Its absolutely ridiculous and takes up 200mb of storage every time

Userlevel 7
Badge +12

tsanko01 wrote:

These updates do infact come from tmobile and are forced installs. I went one month of trying to avoid the update by turning the phone off when it tells me that it will be updated in one minute. I never clicked to install the update. Eventually it will force itself to do so. I have already checked all other carriers software's updates the an archive of samsung and t-mobile phones are the only one that gets an update every single month. Its absolutely ridiculous and takes up 200mb of storage every time

Samsung is known to force updates even for warranty issues.

Verizon about forced updates

Search - Verizon Community

Doing the same for other carriers will show that After so many times denying the update it will force itself.

Userlevel 4
Badge +8

Besides all of the self-protection issues included in keeping your phone up to date, there is the altruistic point of view - you are sharing access to a network that we're ALL part of and it only takes ONE week link to break the chain of security for EVERYONE! Sure TMO protects itself as best as possible, but security is an illusion since it only takes one oddball (a hacker with a new idea no one else thought to protect against) to accidentally break it...😉. I personally am all about personal responsibility, however, sometimes its best to remember we're NOT alone.

For various reasons, I often use Bluetooth to transfer files and data between my PC and Samsung S8+ phone. (In situations, where USB or Wifi is not an option.)  Anyway, recently I received a forced update from T-Mobile, which crippled my phones's Bluetooth capabilities, so the phone can no longer make a Bluetooth connection to the PC.  Also the Bluetooth tethering option has been disabled / removed.  I tried doing a factory reset, and removed the T-Mobile SIM card, but the Bluetooth tethering option is still not available. 

So I have 3 questions:

Is there some way to re-flash the phone with the original OS, and restore Bluetooth functionality, or is my phone permanently ruined?

If I switch to a different carrier, which one can be trusted not to send crippling updates to my phone?

Can I sue T-Mobile for crippling my phone?

Userlevel 4
Badge +8

I doubt you are even aware of all the things you agreed to when you connected your phone to the T-mobile network, so, no, suing is not a viable option. However, what kind of computer are you using? Bluetooth has recently received a number of security updates due to a Mother Load of recently uncovered security flaws. Have you updated your computer? The Bluetooth drivers?  Personally, I use KDE Connect to connect my phone & PC; it's soooooo much faster! 😉

Userlevel 7
Badge +12

rjklindsay wrote:

For various reasons, I often use Bluetooth to transfer files and data between my PC and Samsung S8+ phone. (In situations, where USB or Wifi is not an option.) Anyway, recently I received a forced update from T-Mobile, which crippled my phones's Bluetooth capabilities, so the phone can no longer make a Bluetooth connection to the PC. Also the Bluetooth tethering option has been disabled / removed. I tried doing a factory reset, and removed the T-Mobile SIM card, but the Bluetooth tethering option is still not available.

So I have 3 questions:

Is there some way to re-flash the phone with the original OS, and restore Bluetooth functionality, or is my phone permanently ruined?

If I switch to a different carrier, which one can be trusted not to send crippling updates to my phone?

Can I sue T-Mobile for crippling my phone?

Due to Knox and how Samsung has packages signed once you go past a specific update you can't revert.  Updates come from the manufacturer not the carrier.  People have sued carriers from lack of updates and all those have failed for that reason alone. Samsung even within their terms of use it says Features may be altered in a future update.  You can switch carriers the results will be different as some carriers may pay/not pay for options set forth by the OEM. 

I agree with you .. I am tired of all the updates being pushed through my phone. I work and it will cut off to update @while I am waiting to join a meeting and then I am late! I say get it right the first time and then update us. This is crazy!! For all those defending these updates .. stop trolling other peoples opinion.

Userlevel 4
Badge +8

Disagreement is NOT trolling! And though, not everyone is of the same opinion or experience, everyone is welcome! 😉

People who agree with T-Mobile are ignorant. Me not updating will not effect no other customers. T-Mobile has countless security flaws. I'll rather root my phone. I'm leaving T-Mobile because they feel they still own a part of my phone after I pay for it. I'm just using ur service. 

@sweetpeach must work for TMobile. 

Userlevel 4
Badge +8

Obviously, I’m missing a paycheck! :scream::joy:

Badge

How to stop the Tmobile push updates that go against their ToS.

Pause during the download of update.  It will leave is suspended for months and not keep bothering you.  My last update was in March. 

Force stop the IMS service in system apps when it first appears on your phone.. will also do the trick.

I too was sick of phones back together after Samsung and Google SHOVED in so much unnecessary stuff!!  I work for a company.. and fixing 35 phones isn't fun every month.

I have pending action against tmobile as one guy just blew me off after me trying to figure this out for a YEAR.

 

The updates are going through the Google Play Services app and they are indeed T-Mobile updates... You cannot turn off auto software updates on T-Mobile anymore but there are several ways stop it... First of all, the update usually downloads via WiFi... But it won't install it usually until between the hours of 12:00 midnight and 3am... so if you turn off your phone at night, you may avoid it. The update will not install if the battery is too low (under 75% charge) and if you have battery saver mode on (it will say "update paused, battery too low or in battery saver mode).. so if you did both of that, you can avoid the update and it'll skip. Another thing is don't update the Google app from the Google Play Store, I guess when you update the Google App, it assumes you are ready to install the software update.. so turn off auto app updates on the Google Play Store and don't update the Google app. Another thing is, like I said about the update going through the Google Play Services system app, go to the app settings and then enable show all apps.. then look for Google Play Services.. and then DISABLE permissions for everything.. disable permissions for storage and for system write access. It needs those permissions or the update will fail to install. 

 

This is the last time I am buying a T-Mobile variant phone, the software update installed on my T-Mobile LG V40 WITHOUT my permission.. I was updating the Google app from the Google Play Store and suddenly my phone rebooted and installed the update without my consent.. I was furious and angry.. I went from Android 8 to Android 9. I seriously don't CARE about security, I care about being able to have control of my own device that I have purchased with my money, I understand the risk of security or whatever, I just do not want T-Mobile to have control over my device and do things as they please without my permission. I would like to install updates on my own accord and be given a choice. Luckily I learned how to avoid the update, but the update still attempts to install all the time. The worst thing is you cannot revert back to an old OS once the update has been installed.. so I suspect this is planned obsolescence. I also noticed after the update, the phone does not fast charge as fast as before and it seemed slower.. and there were some features in the phone that was REMOVED! 

So T-Mobile, if you are listening.. please stop forcing people to install the software update, you guys don't do this on iPhone, you guys only do it on Android.. this isn't really fair.. at least with the iPhone, it will ask you and you could say no. Again, this may be the last time I'll ever get a T-Mobile variant phone, next time I'm only getting unlocked variants.

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