Question

Galaxy Flip 3 gallery issue

  • 14 September 2021
  • 5 replies
  • 32 views

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It seems like I can’t trim the video in the samsung gallery app on Samsung Galaxy Flip 3. The app will close itself 100% of time. Can anyone help?


5 replies

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It looks like this happens 100%to the videos you take with HDR10 enabled

Userlevel 5
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cross check which updates both are on in case one got another update and one didnt? you dug through all the settings as well and made sure something wasnt turned off on yours compared to hers?

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checked to make sure it didnt have any app updates? out of curiosity..which gallery are they using? their own? Googles?

Samsung Gallery app (preloaded). I updated it from the galaxy store during the initial set up

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Just checked and it works fine on my wife’s flip 3. It looks like clear data/cache doesn’t solve the problem

Userlevel 5
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checked to make sure it didnt have any app updates? out of curiosity..which gallery are they using? their own? Googles?

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