Galaxy J7 Antenna issues? All four of us have this phone, and the reception sucks!!! I never had this issue with any of the other cheaper model phones. Is it the antenna or does the Network suck in Wilkes-Barre area? I never had issues like this before, so trying to determine if it's this model of phone, or their network? Is there an antenna booster that actually works that I can buy for this model phone?
Best answer by tmo_mike_c
Thanks for testing that out. Man, that coverage there looks rock solid, especially in the Avoca area. There' some tower modernization on the Pittston near I-81, but since this is stretching over a large area, this might not be coming from the coverage. We could look at filing a ticket with our engineering team to check these areas for audio issues. In the event this is truly a device issue, we'd be looking at resetting the phones to fix this. As I mentioned before, we don't have any device we can offer that'll help with the phones' antennas.