I preorder on Feb 18, they charged the on March 28, then I received an email device shipped on April 6, no tracking number, had to call 611 customer service to get tracking #, when I check on UPS app it stating label created on 4/5 but UPS have not received no package, when checking on schedule delivery: NO INFORMATIUON AVAILABLE. Today is april 13 and nothing yet , this is so frustrating why will they sen an email your device has shipped when is not?
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