HELP - forgot pattern lock

  • 27 June 2018
  • 3 replies

I added a pattern for security on my galaxy s8 and cant remember the pattern.  i cant get into my phone, what do I do?????


Best answer by tmo_amanda 29 June 2018, 17:29

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3 replies

Userlevel 4

Hi, @wmfrazier1​!

I'm hoping that by now you've been able to get into your S8, but just in case you're still locked out, here are steps you can follow to unlock your phone:  Reset the security lock on an Android device​.

please help. i changed my pattern and now i cant remember


Userlevel 3
Badge +1

please help. i changed my pattern and now i cant remember


It sounds like your only option is to factory reset the device via recovery menu. This will delete all the data on the phone, but this is the only way to gain access to the phone again. ( 

  1. Power off your Samsung Galaxy S8 smartphone completely until it vibrates.
  2. Press and Hold Volume Up key + Bixby button + Power button simultaneously.
  3. Just in a few seconds, you’ll see a blue screen with an Android bot and a message saying, ‘Installing system update..’ (don’t worry, nothing gets installed). Let go of all the pressed buttons.
  4. Then you will be presented with the Recovery Mode menu on your Samsung Galaxy S8. From there you can select “Factory Reset” option.