I am not getting text messages from Chipotle anymore. I was getting them back in September but now they stopped. I contacted Chipotle and they said everything is good on their end - to have my provider enable the short codes. So, how do I enable the short codes?
Best answer by tmo_marissa
Gotcha - it's a good sign that you're still getting them from other services and not just T-Mobile! Some account types - like no credit check or prepaid accounts - don't have short codes enabled, so I wanted to check. It looks like in your case we simply need to make sure everything's properly provisioned on the back end. Please Community-2153 when you have a moment so that we can take a look and get you back on burrito-track. 😊