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I bought a new phone (not from T-Mobile), how do I tell T-Mobile?

  • 3 December 2023
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I bought a Nokia 2780 flip phone.  It’s working on my T-Mobile account, but T-Mobile thinks I have a different model of phone.  How do I tell it my new phone model, IMEI, etc.?

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Best answer by gramps28 3 December 2023, 21:21

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They have the imei# but it won't show what type of phone. My Pixel 8 I bought from Google says it an unlocked byod Android.

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