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xoxoyazyxoxoFirst activity

asked in Android

Can't log in to TMobile app

I keep getting a message to try again later. Is this an ongoing problem, or with my account? *Discussion moved from Other Android Discussions to Samsung Galaxy Discussions - Marissa

3 years ago

reeree726reeree726Rookie

asked in Android

voicemail notifications

Does anyone have the issue of an app icon notification not appearing when I have new voicemail message in the enhanced voicemail feature (NOTE 9)? Everything is set up correctly in settings.

3 years ago

clthom2First activity

asked in Android

themegavannyFirst activity

asked in Android

Dead LG G6 stuck in bootloop

Hello,I have an LG G6 (ThinQ) I got just over a year ago (so no more warranty) that has all of a sudden stopped working. Everything was business as normal until my phone randomly turned itself off. It turned back on for a bit, but soon turned off again while I was using it. The third time it booted up, it got stuck in a bootloop. Eventually, after a while in this loop, my phone died. I am charging it now, but it's at 0%. Every single time the phone has the slightest bit of battery, it turns on to try and continue the loop, leading to the screen continuously saying more charge is needed to bootup the device. I have no way of stopping it or anything. I'm a college student and I need my phone for alarms, to check my emails, to check the time so I get to class early, and to message people I'm meeting up with. I need this fixed soon. I haven't even finished paying it off yet and I don't have the kind of money to be spending on anything else. If anyone could please help I would greatly appre

4 years ago

flipperbearFirst activity

asked in Android

Cat Phone S61 Issues

So I'm coming from AT&T and wanted to see if T-Mobile was a better carrier. I bought a Cat Phone S61, latest flagship rugged phone from this company, that supports all of the frequencies of T-Mobile in the USA (Except LTE 71 600Mhz) and supposedly VoLTE and WifiCalling. I've been round and round with both AT&T and T-Mobile as well as Cat Phone support and I've gotten nowhere. On the phone with my T-Mobile SIM at the 4636 Phone menu, the option to enable VoLTE (VoLTE Provisioned) is both turned off and disabled. If I put in an AT&T sim card they are not disabled. I tried putting my T-Mobile sim in a Galaxy S7 Active (Unlocked) and was able to enable VoLTE and Wifi Calling, but putting the SIM in the Cat S61 they are disabled. Any thoughts, suggestions? I've asked advanced technical support at both AT&T and T-Mobile (I want to go with T-Mobile), but they seem to be stumped or don't care. I've contact Cat Phone support and they said "we'll get back to you".

4 years ago

magenta5546008First activity

asked in Android

LG K20 Plus excessive battery drain even when idle

My LG K20 Plus drains at about 0.36% per minute, so the battery only lasts 4-6 hours on standby. What could be wrong? Here's what I tried:Bought a new battery which successfully charges to 100%.Did a factory data reset. So there's no suspicious apps.Turned on airplane mode. So it can't be cell-signal related.Turned off location. So it can't be GPS related.Turned of sync. So it isn't background syncing.I don't use the phone at all, so the problem can't be use related.Restarted.The phone does feel hot near the top back even though I'm not using it. So much stuff is disabled and there's basically nothing on the phone, but it still drains at a very fast rate. What can be done?Thanks.

4 years ago

dlane26First activity

asked in Android

How can I access both of my phone lines call records and text records?

4 years ago

luddite1969First activity

asked in Android

Why am I getting a "wi-fi calling preferences updated" message numerous times a day since updating to Pie?

Ever since I updated my s9+ to Pie, I get the "wi-fi calling preferences updated" message numerous times throughout the day. Further, there is no longer an icon in the status bar when Wifi calling is connected. How can I get rid of the message and get the icon back?

4 years ago

tgu1207First activity

asked in Android

My samsung s9 will NOT receive phone calls.

I have had problems recently where my phone WILL not receive most phone calls. I mean it will not even pop up in the phone app as missed calls. I've had my mother call me 6 times but I will not receive any of them. There have been times that I will not even receive text messages. I've looked every where and they all say to soft reset and when I do, I will receive texts but I still will not get any indication that anyone has called me. This phone has never had any water damage or drop damage. The most damage it as is this small scratch you can only notice if you angle it right in the light.Please help.

4 years ago

bmbougieFirst activity

asked in Android

How can I either block some numbers from going to voicemail or forward them to another number?

I have a Samsung Galaxy 8 Note, in case that matters.I keep getting calls that are unwanted, there are a couple different numbers they come from. I block them, but they still go to voicemail (no message left, just 3-5 seconds of silence). I want them to stop.Is there a way to block certain callers from going to my voicemail?Is there a way to forward specific callers to another number?I tried to find an app to help but had no luck. Is there another solution to my issue? Thanks in advance for any help.

4 years ago

inetdFirst activity

asked in Android

ER081 Wifi Calling

I'm getting frequent Wifi calling "Er081"'s on my TMobile Note Edge. I've tried 3 different ISPs with speeds from 10m-500m, tweaked the QOS and COS on each, multiple wifi's etc.It will usually initiate the call. But it won't be long before call just drops, anywhere from 15-60 mins in. My calls are always long (>30mins), and I've yet to normally terminate a call. Of course I'm now getting asked what's going on.On one occasion, the ER081 stayed on the drop-down and wouldn't go away until I rebooted phone (Edge).IMHO this is a wonderful feature, but TMo is not ready for primetime on this one? Is it true Note 3's and older phones work fine? Friend has Note4 with exact issues, makes it unusable

4 years ago

doubleoazn03First activity

asked in Android

Phone not blocked after account sent to collections

Times got tough and I couldn't pay my cellphone bill. It's up to 1600 now and they sent it to collections. They want all the devices back. They blacklisted and blocked all the devices except mines. Earlier this year before all this my note 5 stopped working and I got a replacement through samsung thus having a different imei number. I did a imei check on all the device on the account. All of them blacklisted and blocked except mines.My guess is that they don't have a record of my new imei due to replacement in tmobile's system. I have another tmobile account and use my Sim in that phone. My plan is to return all the remaining devices and keep mine since it still works and eventually pay the account off and close it some time down the road.My question is should I keep it? Are they going to eventually figure it out and block/black list it? Cause I have a couple of weeks to return the devices before they won't except them anymore. Did I find a loop hole?

4 years ago

lijenkinsFirst activity

asked in Android

How do I find the serial number in this phone?

I am currently trying to find the serial number in my phone and I have looked everywhere in system settings and can't find this anywhere! Can anyone please help?????

4 years ago

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