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2132 Discussions

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magenta6247102First activity

asked in Android

How to Change my screen from Black to White?

how to change my screen from black to white

3 years ago

magenta6231016First activity

asked in Android

Galaxy Watch LTE duplicate messages

As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte

157

1 year ago

guitarjesusFirst activity

asked in Android

Call/Text Forwarding to Galaxy Watch (from Sprint)

I have the Galaxy watch, and I finally got it activated (T-mobile reps didn't tell me I'd need a T-Mobile phone) by borrowing a friends phone to activate the LTE and phone number. Now with that out of the way, how do I set up call forwarding to the watch from my phone? Is there a way to do it with DIGITS? I was told the galaxy wearables app had a setting for it, but it seems it was deleted for the Galaxy Watch (the S3 had the option).Any help is appreciated. Jeff

3 years ago

storkfhFirst activity

asked in Android

Galaxy s8+ crackling speakers??

My S8+ recently started making a loud crackling noise. I didn't drop it or get it wet. I know it isn't a hardware issue, because I can open certain apps and hear the crackling even when the volume is all the way down. It mainly happens with videos on Facebook or videos on Snapchat. I've tried the speaker cleaners on youtube, but those didn't work. Also, I just installed the latest software updates and all my apps are up to date. Any ideas?

2 years ago

blueskiesnh2oLearner

asked in Android

Moto Z3 Play Anyone?

I am looking at buying an unlocked GSM Motorola Moto Z3 Play. Does anyone have any experience with the phone on T-Mobile? I could not find it in the compatibility guide but it is a fairly new handset. Was just wondering if there were any issues.Thanks.

3 years ago

lukkymeFirst activity

asked in Android

Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)

About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately), I hear the ringtone while others go straight to voicemail. A work colleague has called me and a few times the phone rang and the rest of the time his calls went to voicemail. It appears to be completely random and not associated with certain numbers, people in my contact list or calls during certain times of the day.I've had my phone for about 9-10 months and although I had other notification issues with it (which I eventually solved), I always heard a ring tone when a call was coming in up until about 2-3 weeks ago.I've checked all my settings and did some troubleshooting of my own1. Volume for all notifications is turned up (Do not disturb is OFF)2. I don't have any calls blocked3. I don't have call forwarding (in fact, that option doesn't even appear on my phone in the settings menu! What's up

3 months ago

melisiteFirst activity

asked in Android

IMS service has stopped on Galaxy J7

My Galaxy J7 is giving me this message every couple of minutes, lagging, failing to send messages, etc. I wiped the cache partition, deleted most of my text messages, rebooted in safe mode (didn't fix it), recharging to 100$, updating all my apps, confirming that my phone software is up to date, and visiting the local T-Mobile store where it was suggested that I might want to get a new phone because this one might have a virus. Which I don't believe. I think the next step is a factory re-set, but would I lose anything important by doing that? Any other suggestions?

1 year ago

magenta5483538Learner

asked in Android

Any one else getting "Configuration Notification" messages?

I keep receiving sms messages from short code number with the following text: Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings. the messages never contain settings or an attachment which I would not have trusted anywaysI have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090

10 months ago

rapidfireFirst activity

asked in Android

kkramerFirst activity

asked in Android

No MMS after switching Verizon Galaxy S7 to T-Mobile

Hello, I switched to T-Mobile from Verizon 5 days ago. I have a Verizon Samsung Galaxy S7. Ever since I switched to T-mobile, I have been unable to send or receive MMS. At first, I also had no mobile data, but switching my APN to settings I found on this forum allowed me to have data.I have spoken to 5 or 6 reps, and none have been able to solve the MMS problem. On my most recent call, I was told by the T-Mobile rep that it is impossible for me to use my phone on T-Mobile and that I have to purchase a T-Mobile phone. However, none of the other reps have said this and I was certainly not told this when switching to T-Mobile last week.Does anyone know how to get MMS working? If the last rep is correct and T-Mobile lied to me about being able to use my current phone on their service, I'll probably just switch back to Verizon because this has been so frustrating.Thank you!!

3 years ago

cscphoneFirst activity

posted in Android

Text Messages not forwarding

Text messages aren't forwarding that have been sent from Android phones, but Iphone Imessages are forwarding fine to my new Iphone 8. I don't want to carry 2 phones so trying to have work and personal calls and texts forwarded to same phone. Any suggestions of what to try? Thanks

3 years ago

magenta4327715Rookie

posted in Android

Glass screensaver issues

I purchased the S9 around mid to late April, can't remember the exact date, but I was kind of pushed into buying a case and cover to "protect my investment" which is all fine and good, but for over $100, I'm disappointed to say the least. The case is offered at other merchants for $10 or so. My fault for not shopping around first, I get that, but the $59.99 glass screen protector had the first major scratch in less than a week. Now there are so many scratches, it gets in the way of actually viewing my screen. I am wondering if T Mobile will accept this as a return? Obviously, it can't be resold, but I feel a bit betrayed on this. Yes, the actual screen is being protected (I hope) but my $1,000 phone looks just like the one I had, except that the scratch on my S6 was tiny and only visible when looking for it. This phone looks awful! Even my 3 year old commented on the scratches. Are these things supposed to be this prone to scratches? I keep my phone in my purse so I guess maybe my

2 years ago

magenta4936749First activity

asked in Android

Can't send/receive MMS on Wi-Fi

I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge phone from Sprint. Everything else seems to work fine e.g. calls, SMS, LTE, but when it comes to MMS it's a complete stalemate. I've tinkered my APN settings in almost every permutation I found online, and I don't have an option for Wi-Fi Calling so there's nothing I can seem to do on that front. A solution to this problem, so I can start receiving MMS again, would be great.

2 months ago

magenta4649248First activity

posted in Android

Galaxy S8 - Being remotely accessed

Hi, i was on the phone earlier and the phone call was being remotely accessed. I had a phone call after thaf and it did not say that. how do I find out why random phone calls are being remotely accessed? It says Answered RemotelyAnswered by Galaxy S8 I don’t want my calls remotely accessed

3 years ago

pmaslFirst activity

asked in Android

Why no Bluetooth Tethering on S9+?

Hey T-Mobile, can you enable Bluetooth Tethering on the S9+? The non T-Mobile version has it, why did you remove the functionality? I need it to connect to my Volvo car. Makes no sense to remove this.

3 years ago

chubbywolfFirst activity

posted in Android

Group Messaging

Hello, I can not group message using Messages on my Samsung Galaxy 7. any reason why this is happening.

3 years ago

magenta4439512First activity

asked in Android

S5 conversion from Verizon to Tmobile

We switched from Verizon to Tmobile. My wife carried S5 over. She is having issue send text message and attachments such as pictures. Is there something that was not done in the conversion while we were in the store that we can fix easily

3 years ago

mzv2911First activity

asked in Android

Frozen phone

Good morning,My phone number is ***-***-**** and my phone is frozen. It is fully charged and was working fine first thing this morning and it suddenly froze and the screen has the T-Mobile logo and Revvl, which is the phone I have and seems to be acting up on a consistent basis. It will not shut off nor can I do any functions on it. I tried calling my number from my work phone and it rings once and goes straight to voice mail. I need immediate assistance please as I use this phone for work.Thank you,***-***-**** (work)Message was edited by: MC

2 years ago

tcolquetteFirst activity

asked in Android

Voicemail to Text stopped working

I have a Samsung S8+ (SM-G955U1) and I had to do a reset of the phone. Now, my Voicemail to Text has stopped working. I get the voicemail in the Visual Voicemail app, but the transcribing does not happen. Is there a setting i need to redo?

1 month ago

toddallcockFirst activity

asked in Android

Disable Revvl Start-up Sound?

I like the T-Mo jingle as much as the next guy, but is there anyway to shut off the start-up jingle when you turn a Revvl on? I can't find any setting for it.If there isn't, maybe this is something T-Mo could add in a future update?

1 year ago

aaronkameronFirst activity

asked in Android

Text message phone numbers turning to email addresses on WIFI calling

About 2 years ago, people's phone numbers began showing up as phone#@vtext.net, phone#@text.att.net, or phone#@tmomail.net, etc when I received SMS texts on WIFI calling on my Tmobile Samsung devices. The problem is that my text responses to these number-email combinations do not go through or end up garbled on the recipients end. I have called about this problem and Tmobile seems to have no idea how to fix this. And there appears to be no way to reverse these number-emails back to just phone numbers once this error has occurred. Even worse, more and more of my contacts have become these strange phone-email hybrids and I can no longer directly respond to texts with them. FOR EVERY TEXT RESPONSE I HAVE TO CREATE A NEW MESSAGE, CHOOSE THEIR PHONE NUMBER FROM MY CONTACTS AND SEND! It's absolutely ridiculous and frustrating. Fortunately WhatsApp and others exist but a phones BASIC SMS function should work without this kind of error! I know of no other person on any other carrier that has t

7 months ago

williams323aFirst activity

asked in Android

Full bars but phone says "emergency calls only"

My phone has full bars but the 4g let logo isn't there. I go to call or send a text or use data nothing work and a pop up comes across my screen saying "emergency calls only". This has happened multiple times in multiple locations including in my kitchen. I have a Samsung Galaxy s5 that I brought over from At&t. It there something I have to change in my phone. Also when making phone calls when my phone does say 4g let it has a long delay before it starts to ring.Please help me understand why

2 years ago

acehLearner

asked in Android

LG V20 Text

I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.

2 years ago

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