Question

International

  • 7 April 2021
  • 2 replies
  • 21 views

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How do I unblock my prepaid Samsung S8 phone so I can send messages internationally?

When I try to send one I get a free message saying “Unable to send message - Message Blocking is active.”


2 replies

Userlevel 7
Badge +13

How do I unblock my prepaid Samsung S8 phone so I can send messages internationally?

When I try to send one I get a free message saying “Unable to send message - Message Blocking is active.”

If it’s possible on your prepaid plan to do so where ever you are roaming.  A call to Customer Care is needed to unblock that for you.  611 should still work from your prepaid device but if not, then you should be able to call 1-505-998-3793 from your T-Mobile device at no cost.  

Contact Us (t-mobile.com)

Userlevel 5
Badge +7

Can you explain your current situation a little better? Where are you? What plan are you on and what phone are you using?

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