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"LG IMS keeps stopping"

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S
Userlevel 3

ok, just used the following suggestion:

SocialCatastrophe wrote:

Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

 

Force stop and clear data.

 

This has fixed the issue for my mother’s v20.  At least for now…

 

At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,

Worked so far on my Stylus 4. Don’t power down - gotcha. Thanks much.

F
Userlevel 2

I woke up to this message on my LG 6 phone: “Unfortunately, LG IMS has stopped.”

I have tried everything, shy of a Factory Reset.  So frustrating!  Not sure what to do, if there’s anything I can do.  

Has anyone taken their phone with this issue to a T-Mobile Store to have it checked?  If so, what did they say about it?

 

 

on another thread in here - i saw that several took into a store with no success

F
Userlevel 2

Same here...even tried the hidden menu in which you use the dial pad to access. The dialer would close itself after i would MAYBE get the first 3 numbers pressed…..I’m worried.

yep, found that hidden menu as well --- never knew that existed ;) 

T

Same here...even tried the hidden menu in which you use the dial pad to access. The dialer would close itself after i would MAYBE get the first 3 numbers pressed…..I’m worried.

R
Userlevel 1

I just got off a chat with T-Mobile support at 4:33 pm (central time), this was their response: 

“I know how important it is to have a working phone most especially this time. As per checking here, the reported issue is from the LG and LG is already aware of this. As of the moment LG is already working closely on getting this fix the soonest the possible. We are also waiting an update form them regarding the issue.”

T

I woke up to this message on my LG 6 phone: “Unfortunately, LG IMS has stopped.”

I have tried everything, shy of a Factory Reset.  So frustrating!  Not sure what to do, if there’s anything I can do.  

Has anyone taken their phone with this issue to a T-Mobile Store to have it checked?  If so, what did they say about it?

 

 

F
Userlevel 2

ok, just used the following suggestion:

SocialCatastrophe wrote:

Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

 

Force stop and clear data.

 

This has fixed the issue for my mother’s v20.  At least for now…

 

At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,

N
Userlevel 1

Has anyone used USB debugging, and tried using a windows OS to change settings? That is my next move.

 

F
Userlevel 2

Worked on all the “fixes” all day - I woke up to the issues. Even reset to factory settings & it’s STILL happening. Now I’m just annoyed and working from laptop. But just got call from hubs - it just started on his LG phone. :/

T
Userlevel 1

DO NOT start resetting phones, folks. This problem just hit my LQ Q7+ out of the blue. Assume a T-Mobile problem which they should fix w/o user intervention, or w minimal intervention. I stand to be proven wrong, but I'm betting w others who think TM messed something up.

R

This issue just hit my wife’s phone. Did the obvious things, restart, attempt to close, disable, etc. We have identical LG phones “G7 ThinQ”.  These are Android 10 phones.  Now I’m concerned if mine will show the same issues.  I hope that this is a transient issue on T-Mobiles part.

P

it looks like a sim card issue when i took it out it stopped

W

This started happening to me 2 hours ago on my G8 as well. First, I had no data for miles while driving across the state (where I ordinarily would). Then I restarted and began getting the LG IMS error. 

G
Userlevel 1

Do you think a system restore would work?

Wont work 

Tmobile is the problem. Once this is fixed. Run. 

G
Userlevel 1

Tmobile is the problem. Once this is fixed. Run. 

G
Userlevel 1

Do you think a system restore would work?

Wont work 

N
Userlevel 1

its only hitting LG’s from what Im learning.

N
Userlevel 1

I cant find what that app even is?

N
Userlevel 1

Do you think a system restore would work?

T

Hi Nash,

Yes, nothing I changed worked, and things I wanted to change were not accessible.

I’m frustrated I uninstalled and changed so many things, only having to make more changes just to get “back to zero”.

 

 

N
Userlevel 1

Have you Tried the developer options? It keeps going off on me.. Im going to look into those options now.

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