I have an LG V521 that still wants previous google account info after completing a hard reset. Is there a message tablet should display to confirm device reset has been done? One place said to have battery strength greater than 50%. I am fully charging this device and will try reset steps again. Thanks. Theresa
Best answer by theartiszan
This is actually a device protection boltb into Android to help prevent theft. When a master reset is done through the buttons there are protections in place that require you to sign into the same account that was previously used in it. You will need to recover the account that was used in it before and sign in with that account and it will let you in.
This feature is called "factory reset protection" or "frp" for short.