Just got my Moto Z2 force yesterday and found that group texting doesn't seem to work correctly. Use the message app that came with phone and android message app from play store. Also happens in facebooks messanger apps.
I can start a group text with no issue but when people respond back i get individual text back or it come to group and individual text. Most of the time it will come in a individual text.
I've disable the pre install messenger app to see if that would help with adroid messenger and facebook messenger and it does not.
Any one else having group text issues?
Best answer by tmo_marissa
This is super weird! I tried to check our internal known issues to see if we have a listing for it; but so far, not even the peep of a single bullet on a Known Issues page for this phone. It honestly might just be too new for this to have been trended to that degree yet. Have either of you guys had the chance to file a ticket on our side with the Tech team (or T-Force) while you were digging for answers on this? Even if the end result is an issue with the Motorola software, it would be good to know that we've got records of this on our side with the kind of details that let the engineering folks trace the messages and see what's happening!