My HTC One S is turning off and on by itself often and closes apps by itself


My phone keeps turning itself off and on and closing down my apps. Its very annoying. It runs super slow as well. I checked for updates to see if that's the issue, but it's updated. Its super annoying, and I don't know what to do. I can't afford a new phone. Please, if anyone has any advice, please leave a comment. Thank you.

***Harley Q.***


2 replies

Userlevel 6

Hey @harleyquinnpdx‌!  I'm so sorry to read about this, and I apologize for leaving you hanging here.  Is your phone still restarting on its own?  Can you pinpoint any changes that took place when this started, and how full is your phone's memory?  Have you attempted any troubleshooting yet?

- Marissa

Userlevel 6

Hey again @harleyquinnpdx‌!  I just wanted to see if you're still dealing with a haunted device refresh situation or if matters had improved for you.  Please let us know how you're doing!

- Marissa

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