For the past month my Samsung J7 has been stuck in safe mode. We’ve tried restarting it, while holding down the home button and volume down, we’ve tried taking the battery out, we’ve tried switching the battery out, and even removing the sim card. We have tried any and everything we could find on the internet to solve this problem and each attempt has resulted in the phone continuing to stay in Safe Mode. What can I do? On a lesser issue the volume down button isn’t working and there is no apparent blockage.