I just bought a new Unlocked Pixel 6a phone and my native Visual Voicemail is not working. My Unlocked Pixel 3a native Visual Voicemail worked fine for 3 years and it still works fine as I’ve given this phone to my brother who has the same T-Mobile plan.
I’ve talked to T-Mobile support and so far they haven’t been able to figure out why it’s not working. It appears (see pics) that it’s trying to activate, but never does.
Using the T-Mobile Visual Voicemail App is NOT an option… it is not the same and it doesn’t transcribe the voicemail to text. If this issue can’t be resolved I’ll be forced to change carriers.
Best answer by tidbitsView original