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One Plus 8 android 11 update ETA?



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Wow.

 

Absolutely pathetic. Were talking about a phone from 6 months ago being refused updates, while one from 2 years prior is enjoying atleast the latest security updates. It's almost February now.

Compared to 5 pages of complaining?  Maybe the 8’s didn’t sell well enough for T-Mobile to consider it a priority to throw their bloat at and ask OnePlus to get the update out as soon as possible.  With some mentioning issues.  Maybe that is contributing to the update taking longer.  I have an 8 that I haven’t had any issues with, thankfully. 

I have also purchased an 8T though.  With the 8 and 8T, T-Mobile seems to have strayed away from a lot of the more common things on the Global firmware.  Whether or not this is good or bad, is a matter of opinion.  With the 8T, I prefer the OnePlus dialer and texting app over the Google Dialer and Android Messages app in the global.  Features also differ between each device firmware now as well, with features on the 8 Global not being on the 8 from T-Mobile and the same goes for the 8T.  

Ultimately, it will be ready when it is ready.  Complaining on a forum with very little T-Mobile presence isn’t going to be heard by anyone who cares one way or another in T-Mobile or OnePlus.  

Your virtual trophy means nothing to anyone here.

Try factory resetting the device.  I haven’t had any issues with mine feeling sluggish or freezing, but I keep minimal apps and stuff on all of my devices.  

 

Decided to factory reset and start from scratch and it started freezing up again. I have to restart the phone daily to keep it from freezing. :rage:

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The trophy and rankings here don’t mean anything to me.  There are a lot of awesome and helpful people here, which is the point of this place.  A customer to customer forum for the most part.  

Most manufacturers guarantee 2 years of support for the device.  They don’t guarantee you an update every month or the latest Android build as soon as it’s available.  If you want that level of updates, the Pixel devices are your only options.  Your devices will get the update when it is ready.  The people who handle Cyanogen, AOSP, and those other ROM’s for devices do so, because that is a big source of income for them.  They are software developers that enjoy tech, just like the rest of us and in some cases, even more.  That’s why sometimes I end up buying 6 or more devices in a year.  Those developers also release software with plenty of disclaimers and sometimes it takes a build a few releases to get the bugs worked out.  They need to release the build because they need the feedback.  OnePlus does not!  OnePlus has the FUT Program for devices sold by OnePlus and for devices sold by T-Mobile. If you spent a little time on the OnePlus boards, you might have actually had the opportunity to apply to be a FUT member.  I am for 3 current devices, two of with are T-Mobile firmware versions.   

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I know some blame the firmware.  Have you tried the MSM Tool to roll it back to an earlier firmware to try and eliminate it being a bad or potentially corrupted update causing the issue?  You could always RMA the device as well through the manufacturers warranty or insurance on the device, if you have that. 

I haven't had any issues, but I also religiously keep no apps in the background and only use the manufacture charger (Samsung refused to replace a phone once “BeCaUsE ItS NoT a SaMsUnG ChArGeR.”) I also restart it once a week. 

 

The only big issues I have come across is calls act kind of weird for a few seconds (i.e. Hearing someone's voice, THEN the ringing of the placed call?????), but this has also only been 2 times out of a few hundred. I also had the phone randomly reboot directly after installing the update, but none after. 

 

If your having issues, resetting the device is going to be the first thing any support, T-Mobile or OnePlus, is going to tell you.

 

 

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Searching information about the same matter and finally dropped here, I bought this OP8 a few days ago in the US but I'm currently in a different country, I had a doubt that's being bothering me, am I going to still receiving updates for T-mobile variant even though I'm not in the US? Have to mention the model of my phone is IN2017


depends. do you have someone elses sim card in the phone?

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I know some blame the firmware.  Have you tried the MSM Tool to roll it back to an earlier firmware to try and eliminate it being a bad or potentially corrupted update causing the issue?  You could always RMA the device as well through the manufacturers warranty or insurance on the device, if you have that. 

I haven't had any issues, but I also religiously keep no apps in the background and only use the manufacture charger (Samsung refused to replace a phone once “BeCaUsE ItS NoT a SaMsUnG ChArGeR.”) I also restart it once a week. 

 

The only big issues I have come across is calls act kind of weird for a few seconds (i.e. Hearing someone's voice, THEN the ringing of the placed call?????), but this has also only been 2 times out of a few hundred. I also had the phone randomly reboot directly after installing the update, but none after. 

 

If your having issues, resetting the device is going to be the first thing any support, T-Mobile or OnePlus, is going to tell you.

 

 

a lot of it will depend on the issue popping up. not unheard of for a no longer compatible app to create issues until its also updated to be compatible again. most of the people i know will perform a FR prior to doing any large OS update..then do the update..then load all their stuff back on once they see everything is stable..anything pops up after that then odds are its going to be app related. most manufacturers when doing their testing are doing it on fully stock devices with zero added on apps.

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I agree with @tyenglish that they are an absolutely massive carrier making billions, therefore they can afford to support devices and release updates very fast. It should be a priority to make sure their users are 1) safe & secure and 2) satisfied. If they don’t want to take on that responsibility, I’m 100% okay with that, but remove any T-Mobile enforced limitations. If they want to control the updates then they need to be quick to release the latest versions. I don’t think that’s an unrealistic expectation. 

@syaoran You may be right that complaining here may not get us anywhere. I truly hope you’re wrong that T-Mobile doesn’t check for user feedback in their community site, but I wouldn’t be surprised to hear they don’t.

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Either way, I don’t think there’s much ground to stand on in defending their lack of support. It’s a weird position for them to hold. If their sales were awful and it’s not prudent to prioritize support, that’s fine, just release the phone from the update limitations. We can all easily download the image from OP and install it ourselves, an average user can pull that off without issue. (And if you bought the device direct from OP, this isn’t even an issue.)

I’ve heard people make the argument that if you want quick updates get a Pixel device. But that’s not a solution, nor does it address the issue. It changes the subject. It seems a self-fulfilling prophecy that non-Pixel/iPhone devices are subject to archaic carrier update policies, just because. The result is people like me (and probably @tyenglish) will never consider buying a phone from a carrier again, so it’s in their best interest to change the way they go about device support.

This is pathetic. I can't believe how long we have to wait for this update. 

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I see that the Samsung S20 series got Android 11 before oneplus. This is bizarre as Samsung is horrible with updates. 

the release got paused due to issues found for the S20 already….it would seem they are STILL horrible with updates lol..theyre just rackin it up this year for update muck ups

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I checked on this and we don’t have a solid date for release. I do know we’ll be getting it. Our support page does show it’s in the development stage, but that’s all we have right now.

 

Oneplus has released 5 beta builds for Android 11 and 2 stables that I know of. At this point we all know this is a T-mobile failure. Those of us that want to get the update should have their phones unlocked so we can update. This is simply the customer being denied the update from T-Mobile. 

This is not the way to move Oneplus phones. Believe it or not frequent updates help sell devices (Apple). Oneplus built a reputation with frequent updates and feature rich phones. I'm honestly shocked that Oneplus is letting a carrier do damage to their reputation. 

Just an FYI for those following this thread. 

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everyone loves to point fingers at who they think is the culprit holding things up..yet never actually do any footwork on their own to see why…

 

but again..could have been released a month ago yet there are two carriers that have yet to fire it out..are they both trying to milk it? or are the carrier variants OP is working on still running into issues?

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When updates are released, they usually are limited rollouts as well to prevent any major bugs that slipped through from becoming wide spread.  There are a couple of minor issues with the OOS11 build for the non-carrier version of the device.  These aren’t device breaking but for some, are at the very least, annoying.  When the T-Mobile release goes out, there is no guarantee your device will even receive the update in the initial rollout.  

Device updates are not T-Mobiles liability. They will tell you that QUICKLY on the phone. You will be referred to manufacture. As such in this case, the manufacturer has already tested and approved the update for STABLE release. Arbitrarily withholding feature updates is only intended to get us to purchase/upgrade to the 8T, as it launches. It comes with A11, wouldn't want to ruin really the only thing different between the 2.

Not so sure that tmobile doesn't dig their grubby fingers into these updates somehow. The shelf feature has been missing from T-Mobile OnePlus 8 devices since the feature rolled out. No clue what else is missing but I definitely know that that is. On XDA this has been mentioned by several people, and even trying to manually downloading version 5.0 of the launcher shows no shelf option, so they're definitely messing around where they shouldn't be. Their customer service is clueless and only offered me some warranty exchange crap, no, I bought the phone I wanted, in full in cash, now get your hands off of it. 

 

I'm with the other people in this forum who wish they had bought the unlocked version. I can say with 100% certainty that I will never ever ever ever buy a phone directly from T-Mobile again. Their Associates at the store flat-out lied and said that this device would have zero differences from the one directly sold through OnePlus. 

If you bought the phone in full in cash, I would suggest you call T-Mobile to unlock my device. It's not theirs anymore. Otherwise, you call consumer protection agency on them. 

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When updates are released, they usually are limited rollouts as well to prevent any major bugs that slipped through from becoming wide spread.  There are a couple of minor issues with the OOS11 build for the non-carrier version of the device.  These aren’t device breaking but for some, are at the very least, annoying.  When the T-Mobile release goes out, there is no guarantee your device will even receive the update in the initial rollout.  

Device updates are not T-Mobiles liability. They will tell you that QUICKLY on the phone. You will be referred to manufacture. As such in this case, the manufacturer has already tested and approved the update for STABLE release. Arbitrarily withholding feature updates is only intended to get us to purchase/upgrade to the 8T, as it launches. It comes with A11, wouldn't want to ruin really the only thing different between the 2.

Not so sure that tmobile doesn't dig their grubby fingers into these updates somehow. The shelf feature has been missing from T-Mobile OnePlus 8 devices since the feature rolled out. No clue what else is missing but I definitely know that that is. On XDA this has been mentioned by several people, and even trying to manually downloading version 5.0 of the launcher shows no shelf option, so they're definitely messing around where they shouldn't be. Their customer service is clueless and only offered me some warranty exchange crap, no, I bought the phone I wanted, in full in cash, now get your hands off of it. 

 

I'm with the other people in this forum who wish they had bought the unlocked version. I can say with 100% certainty that I will never ever ever ever buy a phone directly from T-Mobile again. Their Associates at the store flat-out lied and said that this device would have zero differences from the one directly sold through OnePlus. 

If you bought the phone in full in cash, I would suggest you call T-Mobile to unlock my device. It's not theirs anymore. Otherwise, you call consumer protection agency on them. 

That's the problem. Even if I unlock the device I don't think it's going to help. Mainly because I tried downloading the OnePlus launcher from apkmirror, got a 5.0 version of it targeting Android 10, still no shelf feature. I'm thinking there's something baked into this device that is screwing with things. Afraid that unlocking it will still leave it as a T-mobile device somehow unless I can root it and get all of the TMobile crap off.

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Yeah, I hate it when the carrier adds shit into the device. 

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I’m just over here hoping I’ll actually get my calls and texts (yes, I have great coverage and wifi calling enabled).  This phone (familiy has FOUR of them, all do this) FAILS at being a phone.  T-Mobile’s response is to factory reset, which helps for about 12 hours…  sometimes. 

It is TOTAL horsecrap that I can’t disable t-mobiles tracking software and that tencent is running a silent service on my oneplus 8 5g that I’m not allowed to stop (along with facebook, don’t get me started)..

 

I guess I’m just most pissed off that 2  months after I plunked down for these POS phones the pixel 5 comes out.

 

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Here we are in the middle of November with no update and still on the September security patch. This is a major fail on T-Mobiles end.

Big time major fail at both ends, more so with T-Mobile for sure. Heck, my 6T is running the October security patch.

I converted my tmobile oneplus 8 to the nonbranded version to get Android 11, and it's a lot less stable than the latest tmobile android 10 branded version. Apps keep saying that theyre using too much battery that weren't before and the launcher keeps crashing about every 3rd day. This didn't happen before. I'm talking apps my amex, chase, and reddit.

Waiting is good in this instance.

Not in any hurry for the upgrade to 11 until it’s good to go.  No problem with that, but delaying security updates to the point of LG territory is bad form.  OnePlus has way to many models these days to be a phone to consider if updates are at the top of your list.

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Bad news (potentially, I could just be dumb) but I finished the update and still do not see the shelf feature, or do I see always on for ambient display. What even is included in this update, why the missing features, and is this yet another poorly veiled attempt to push us to buy the 8T?

 

Please, give me something here. 

 

No always on display. The biggest requested feature that folks were looking for in android 11 for oneplus and they didn't include it

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Literary a joke at this point. 

No always on display. The biggest requested feature that folks were looking for in android 11 for oneplus and they didn't include it

Yup, I guess they decided that the most looked forward to feature and probably one of the coolest features should be axed from all TMobile OnePlus 8s. This goes to show that they do read these forums and they do know what we want and what we are looking forward to. Because they rip it. 

 

This is absolute bull****. How in the world can a feature like AOD be problematic to a carrier version vs an OEM device? That's utterly absurd. There is absolutely zero reason to remove this feature from our devices and yet it remind for the OEM.

 

I'll tell you exactly what happened. Tmobile doesn't want to support calls about battery issues and  the idiots who call in and say "why won't my phone turn off". So they axed the feature.

I'm pissed. I'm done with tmobile.

 

Man you were Soo eager to prove him wrong you jumped right out the window with this stupid screenshot as if it meant something.

It was pretty clear he referred to the Always On Display aspect of the ambient display. He even said "Always On". 

 

Maybe next time put some thought into your posts...

Yup, just gave them an earful.  Gave some lame excuse about the network.

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why? my LG V60 should be getting 11 later this month ;-)

 

so again...since TMO is the one holding ALL of this up just to pull in more money...which other carrier has released it already and is obviously pushing harder for THEIR customers than TMO is?