Question

OnePlus 7T Pro 5G shows as device unlock allowed, but app fails

  • 14 October 2020
  • 2 replies
  • 93 views

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My device shows as eligible for Device Unlock.    I follow the guide listed in the how to, but when the application on my phone processes for a permanent unlock, I receive the following error:

Unlock Failed

Unable to connect to the server at this time.  Please try again later.

(SERVER COMMUNICATION ERROR: ERROR CODE=200 MSG=SERVER_NO_CONTENT)

I’ve tried at different times.  

This is different than the error I would receive prior to eligibility, so it’s progress but still an error.


2 replies

Userlevel 6
Badge +13

Have you tried clearing the cache of the Unlock app to see if that helps? 

Userlevel 7
Badge +13

If you received this on the forums giveaway the phone needs to show usage on the Tmobile network for 40 days before the unlock request will go through.

https://community.t-mobile.com/blog-updates-18/oneplus-7t-pro-5g-giveaway-32438

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