I have already been through the support escalation once, and had my phone replaced. I may do it again - but hesitant since the issue was not fixed.
I have the following symptoms:
- Lose WiFi AND Cell service approximately EVERY 20 minutes
- If I’m on a phone call, when this happens, the call disconnects. It does not matter if WiFi is connected or not.
- A new phone works without issue UNTIL an OTA update to upgrade my phone loaded. I cannot refuse the OTA updates, so after the first OTA on the replacement phone I delayed restarting it until the install timer restarted it on its own.
- I have had this issue with two phones. The current build is Oxygen OS 10.0.5.GM31CB.