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Only phone working--all apps disappeared

  • 13 June 2024
  • 2 replies
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I bought a new phone several weeks ago from Best Buy.  It has been working fine until I picked it up this evening and all apps are gone. Face recognition is not working and all I have is my contacts and messages. All pics also gone.

Where do I start?

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Best answer by notageek 13 June 2024, 15:16

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Do you have anything on there set to auto delete items older than a certain date?  Some devices are setup this way by default when their storage is close to full or is full.  What device are you using?  

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Thanks Syaoran, I figured it out. My power was really low and it was like this after I charged it.  Seems it goes to power saver automatically when you run it this low.  Once I took it out of power saver, it was fine.

Thanks for your help.

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