Question

Pandemic SPRINT customer needs new phone

  • 17 January 2022
  • 2 replies
  • 62 views
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My PHONE has been disabled(turned off by SPRINT) and I would like to order new one to have it delivered, is it possible.  And, has the deadline for making the change been extended?

 

2 replies

syaoran
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Userlevel 7
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By disabled/turned off by Sprint.  I’m not sure exactly what you mean by that.  Was that at your request?  Was that for non-payment?  Was it for some other reason?  No one here has access to accounts, whether it’s T-Mobile or Sprint.  Try reaching out to Customer Care or to the T-Force Team via Facebook or Twitter to see if they can give you the information you are looking for.  

Syaoran - I am not a T-Mobile Employee but I could use a new job!
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Userlevel 7
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also for curiosity purposes..what phone was it?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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