Phone does not ring on my end when calling phones on same plan


There are three of us on the same Sprint family plan.  When I call one of them from my Samsung S8 I do not hear a ring tone on my phone yet they do on their phone.  If they call me my phone rings (I have special ring tones for each of them).  This has just started after T-Mobile merged with Sprint.  I have reset the phone and it did not fix the problem.  If I call anyone else I hear a ring tone telling me that the connection is calling the other person.  Only fails with phones on the same family plan.

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